This workshop will not prevent duplicate records. It will give you tools for finding and managing them.
Acknowledging that, we’ll look at the way that dedupe rules are marked in CiviCRM: unsupervised, supervised, and general. We’ll play with creating rules for all occasions and work as a group to find solutions to your specific duplicate-management problems.
Speaker: Andrew Hunt
Sidenote: Duplicate records are a very personal matter for Andrew: he attended high school with another Andrew Hunt, and he insists they are not the same person.